Privacy policy
Privacy Policy | SIFAN BV
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PRIVACY POLICY
SIFAN BV attaches great importance to your privacy protection. We will do our utmost to maintain your trust in us. Please read the following details carefully to understand our Privacy Policy. Your use of this website constitutes your acceptance of this Privacy Policy.
This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or shop on our website. We operate exclusively for customers in the European Economic Area (EEA), and this policy is formulated in strict compliance with the General Data Protection Regulation (GDPR) and other relevant EU regulations.
Information We Collect
We may collect the following categories of information during your interaction with us:
1. Technical Data
When you visit our website, certain technical information is automatically collected, including but not limited to your IP address, browser type, operating system, access time, page browsing history, and data collected through cookies and similar technologies.
2. Transaction Data
When you purchase our products, we need to collect necessary transaction information, including your name, shipping address, billing address, payment details, email address, and phone number.
3. Customer Service Data
When you contact our customer service team, we collect the contact information and inquiry content you provide to provide you with effective support.
Purpose of Information Use
We use your information only for the clearly specified purposes:
- To provide, operate, and maintain our services
- To process orders and complete transactions
- To deliver products and provide services
- To communicate with you for necessary business purposes
- To improve and optimize website performance
- To prevent fraud and ensure security
- To fulfill obligations required by law
Legal Basis for Data Processing
In accordance with GDPR regulations, our legal bases for processing your information include:
- Performance of a contract with you
- Compliance with legal obligations
- Protection of our legitimate interests (without unduly affecting your rights and freedoms)
- Based on your explicit consent, under specific circumstances
Data Sharing and Disclosure
We share your information with third parties only under the following circumstances:
1. Service Providers
We cooperate with trusted service providers, including payment processors, logistics companies, and IT service providers. These partners may only process your information to the extent necessary to perform their services and are bound by strict contractual obligations.
2. Legal Requirements
We may disclose your information when required by laws, regulations, or judicial proceedings.
3. Business Transfers
In the event of a corporate transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
International Data Transfers
As our services are directed to the European Economic Area, your information may be transferred to and processed outside the EEA. We will ensure that all such transfers provide an adequate level of data protection and comply with applicable data protection laws.
Data Security Measures
We implement reasonable technical and organizational measures to protect your information from accidental loss, unauthorized access, use, disclosure, or alteration.
Data Retention Period
We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law. After the retention period expires, we will securely delete or anonymize your information.
Your Rights
Under applicable laws, particularly the GDPR, you have the following rights:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to erase personal information under certain circumstances
- The right to restrict or object to the processing of your information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact information below.
Cookie Policy
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: sifan-be@hotmail.com
Phone: +32 493 276 006
Mailing Address: SIFAN BV, Philippe Spethstraat 162, 2950 Kapellen, Belgium
If you believe we have not properly addressed your privacy concerns, you have the right to lodge a complaint with the data protection authority in your country.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any material changes will be posted on our website with the revised policy and, where appropriate, notified to you through other means.